Client work
Type
Client work · product design
Role
UX/UI designer
Scope
Dashboard, guest app and web
Tools
Figma and FigJam
11
landings designed
6
languages: ES, EN, IT, PT, FR, DE
3
surfaces, one design system
Context
Three surfaces, one product
Chekin is a platform for hotels. I contributed to the design of the dashboard managers use daily, the guest app and the web pages that sell the product. Everything here launched to production.
01
Dashboard
Settings, lists, critical actions and help text in one endless scroll.
02
Guest app
Check-in on the phone, with a QR to verify identity at the property.
03
Website
Every landing needs a clear role in the funnel, in six languages.
Dashboard
Remote Access: from one endless screen to clear tabs
Remote Access is how a hotel sends guests a virtual key, or sets a place to collect the physical one. Its settings had grown into one long page, so I reorganised them. Same content, better order.
Before
One long page
Doors, instructions, backup codes, opening hours and key settings, all stacked in a single scroll.
After
Three tabs
Locks, Schedule and Settings: content grouped by concept, with frequent tasks apart from the advanced ones.
I mapped the whole Remote Access flow, from adding the first lock account and door to opening hours, check-in and check-out times, backup codes and key generation, and prototyped it in Figma.
Want the full story? Read it on Medium
Guest app
One guest app, from check-in to the stay
Travellers open the guest app on their phone or on desktop to check in and to find everything about their stay. I worked on the home and on the flows behind it.
UI side
A clearer home
Check-in tasks, the chat with the host, virtual keys and guidebooks each have their own place, on desktop and on mobile.
UX side
The flows behind the home
The check-in flow, including the QR identity verification: scan the code at the property, then document and selfie. Plus the recommendations and a carousel variant of the guest portal.
Want the full story? Read it on Medium
Web
Eleven landings, one system
Each landing has its own role in the funnel, in six languages. Where a page already existed, I kept its visual identity and made it work harder. Four things mattered most.
01
Animation
Motion added to the pages, so they feel alive.
02
Visual identity kept
The changes build on the existing identity. It is not a rebrand.
03
Our own images
Stock photos replaced by images made from our own product.
04
Six languages
Planned from the start: ES, EN, IT, PT, FR and DE.
Before and after, page by page
Three of the landings already had a previous version, so I could show them side by side. The changes were not big: the visual identity stayed, and the difference is in what each page does with it.
And on mobile
Each landing was also designed for mobile, with the same structure and the same system.
Want the full story? Read it on Medium
Reviews
Reviews that adapt
I sorted existing reviews in FigJam by page and message before designing. It was content work, not user research.
Want the full story? Read it on Medium
01
Content first
Reviews classified before any layout.
02
One component
Layouts for 6, 4, 3, 2 and 1 reviews.
03
Six languages
Translated as part of the design.
Takeaways
What I take from this project
01
Know when to hold back
A new feature works best when it respects what exists.
02
Flows before screens
The whole journey first gives sturdier results.
03
Localisation is design
Planning for six languages avoids breakage.
Closing note
Chekin: Project across several products
Working at Chekin was my first time designing for several products at once: a dashboard, a guest app and a set of landing pages, all sharing one design system.
The dashboard is the part I enjoyed most, because it’s where I could bring order to something complex. Still, the landing pages kept me close to my more creative side, and I loved switching between the two.
It’s one of my most complete projects, and I’m really grateful I got to be part of it.
Next case
Hisparos — Design That Reassures
A professional translation service whose users arrive stressed and in a hurry. Seven landings built to reduce uncertainty.